Choosing the right moving company is one of the most important decisions you’ll make during your relocation. With so many options available, it’s easy to feel overwhelmed or unsure about which movers you can truly trust. By following a proven set of expert strategies, you can confidently select a reliable moving company and avoid common pitfalls that lead to damaged belongings, hidden fees, or last-minute headaches.
Table of Contents
- 1. Start Your Search Early
- 2. Get Referrals from Trusted Sources
- 3. Verify Licensing and Insurance
- 4. Read Reviews and Check Ratings
- 5. Request Multiple Written Estimates
- 6. Understand the Services Offered
- 7. Ask the Right Questions
- 8. Watch for Red Flags
- 9. Compare Value, Not Just Price
- 10. Get Everything in Writing
- Frequently Asked Questions
- Key Takeaways & Next Steps
1. Start Your Search Early
Reliable moving companies often book up weeks or even months in advance, especially during peak moving seasons like summer or at the end of the month. To secure your preferred date and avoid last-minute stress, start researching movers as soon as you know your moving window. For long-distance or interstate moves, giving yourself at least 6–8 weeks is ideal. Early planning also allows you to compare more options and negotiate better rates.
2. Get Referrals from Trusted Sources
Personal recommendations are one of the best ways to find reputable movers. Ask friends, family, coworkers, or your real estate agent if they’ve had positive experiences with any local or long-distance moving companies. For example, a neighbor who recently moved across town can share insights on punctuality, care with belongings, and overall professionalism. Referrals often reveal details you won’t find in online reviews.
3. Verify Licensing and Insurance
Before hiring any moving company, always check their credentials. For interstate moves, reputable movers should be registered with the U.S. Department of Transportation (USDOT). You can verify a company’s USDOT number on the FMCSA website. For local moves, check with your state’s regulatory agency. Confirm that the company carries proper insurance, including liability and cargo coverage. This protects you in case of accidents or damage during the move.
4. Read Reviews and Check Ratings
Online reviews can provide valuable insights into a moving company’s reliability, customer service, and problem-solving skills. Look for consistent patterns in feedback—both positive and negative—on sites like Google, Yelp, and the Better Business Bureau. A few negative reviews are normal, but repeated complaints about lost items, hidden fees, or unprofessional behavior are red flags. Pay attention to how the company responds to feedback, as this shows their commitment to customer satisfaction.
5. Request Multiple Written Estimates
Never settle for the first quote you receive. Instead, get at least three written estimates from different moving companies. For the most accurate pricing, request in-home or virtual surveys so movers can assess the volume and type of items you’re moving. Be wary of unusually low quotes, as these can signal hidden fees or unreliable service. A detailed estimate should include all charges, such as packing, labor, fuel, and any additional services.
6. Understand the Services Offered
Not all moving companies provide the same range of services. Some specialize in local moves, while others handle long-distance or interstate relocations. Ask about packing and unpacking assistance, specialty item handling (like pianos or antiques), storage options, and moving supplies. Understanding what’s included—and what costs extra—helps you avoid surprises on moving day. For example, some movers charge extra for carrying items up stairs or moving bulky furniture.
7. Ask the Right Questions
Don’t hesitate to ask potential movers detailed questions. Key topics include:
- How long have you been in business?
- Are your crews employees or subcontractors?
- What is your claims process if items are lost or damaged?
- How do you handle delays or rescheduling?
- Can you provide references from recent customers?
Professional movers will answer transparently and provide documentation when requested.
8. Watch for Red Flags
Unfortunately, moving scams do exist. Be cautious if a company:
- Demands a large cash deposit upfront
- Refuses to provide a written estimate
- Has no physical address or branded trucks
- Uses vague or generic company names
- Can’t provide proof of insurance or licensing
Trust your instincts—if something feels off, keep looking. A reliable moving company will be transparent, communicative, and professional from the start.
9. Compare Value, Not Just Price
While it’s tempting to choose the cheapest option, the lowest price doesn’t always mean the best value. Consider factors like reputation, included services, insurance coverage, and customer support. For example, one mover may offer free packing supplies or a dedicated move coordinator, which can save time and reduce stress. Balancing cost with quality ensures your belongings are in safe hands.
10. Get Everything in Writing
Before signing any agreement, review all documents carefully. Your contract should clearly outline services, pricing, pickup and delivery dates, and terms for claims or cancellations. Keep copies of all paperwork, including estimates, inventories, and receipts. If a mover promises something verbally, ask for it in writing. This protects you if disputes arise later.
Frequently Asked Questions
How far in advance should I book a moving company?
Ideally, book your movers 4–8 weeks before your desired move date, especially during busy seasons. Early booking gives you more choices and better rates.
What’s the difference between a binding and non-binding estimate?
A binding estimate guarantees the final price, while a non-binding estimate can change based on actual weight or services. Always clarify which type you’re receiving.
Are moving companies required to be licensed?
Yes. Interstate movers must have a USDOT number. Local movers are regulated by state or local agencies. Always verify a mover’s credentials before hiring.
How can I avoid moving scams?
Research thoroughly, check licensing and insurance, get written estimates, and avoid companies demanding large cash deposits or refusing to provide documentation.
Do movers provide packing supplies?
Many companies offer packing materials for an extra fee, while some include basic supplies. Ask what’s provided and consider sourcing your own for cost savings.
Key Takeaways & Next Steps
Finding a reliable moving company is all about careful research, clear communication, and trusting your instincts. By starting early, checking credentials, comparing estimates, and watching for red flags, you can protect your belongings and enjoy a smoother move. Remember, the right movers will make your transition easier and less stressful from start to finish.
Ready to take the next step? Compare free, no-obligation moving quotes today on Quick Moving Quotes and find the best movers for your needs.